Hotels in China usually offer a wide range of services for guests, including housekeeping, room service, and technical support.
Even if you do not speak Chinese, simple phrases can help you request what you need quickly and effectively.
🏨 Can you send someone to clean my room?
Chinese: 可以派人打扫我的房间吗？
Pinyin: kěyǐ pài rén dǎsǎo wǒ de fángjiān ma?
English: Can you send someone to clean my room?
🔊 Play Audio
💬 Example:
A: Can you send someone to clean my room right now?
A: 现在可以派人打扫我的房间吗？
B: Housekeeping will arrive at your room in 20 minutes.
B: 保洁人员 20 分钟内会到您房间。
💡 Tip:
Use this phrase to ask the front desk for daily room cleaning service.
🏨 I need extra towels.
Chinese: 我需要多几条毛巾。
Pinyin: wǒ xūyào duō jǐ tiáo máojīn.
English: I need extra towels.
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💬 Example:
A: I need extra towels for two more people.
A: 我还需要多几条毛巾，多两个人使用。
B: I will send towels to your room immediately.
B: 我马上把毛巾送到您的房间。
💡 Tip:
Say this when the towels placed in your room are insufficient.
🏨 What is the WiFi password?
Chinese: 无线网络密码是什么？
Pinyin: wúxiàn wǎngluò mìmǎ shì shénme?
English: What is the WiFi password?
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💬 Example:
A: Excuse me, what is the WiFi password?
A: 您好，无线网络密码是什么？
B: The WiFi password is printed on your room card cover.
B: 无线网络密码印在您的房卡套上。
💡 Tip:
Ask hotel staff this sentence to get the internet access code for your room.
🏨 The air conditioner in my room is broken.
Chinese: 我房间的空调坏了。
Pinyin: wǒ fángjiān de kōngtiáo huài le.
English: The air conditioner in my room is broken.
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💬 Example:
A: The air conditioner in my room is broken, it cannot cool down.
A: 我房间的空调坏了，无法制冷。
B: Maintenance staff will come to fix it soon.
B: 维修人员很快会上门维修。
💡 Tip:
Use this to report faulty air conditioning that cannot work normally.
🏨 The toilet is broken.
Chinese: 马桶坏了。
Pinyin: mǎtǒng huài le.
English: The toilet is broken.
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💬 Example:
A: Excuse me, the toilet is broken and cannot flush.
A: 您好，马桶坏了，冲不了水。
B: I will arrange maintenance staff to check it at once.
B: 我立刻安排维修人员过来检查。
💡 Tip:
Use this sentence to inform the front desk when the bathroom toilet malfunctions.
🏨 The faucet is broken.
Chinese: 水龙头坏了。
Pinyin: shuǐlóngtóu huài le.
English: The faucet is broken.
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💬 Example:
A: The faucet is broken, it keeps leaking water.
A: 水龙头坏了，一直在漏水。
B: We will send someone to repair it within ten minutes.
B: 我们十分钟内派人来修理。
💡 Tip:
Say this when the bathroom tap cannot turn off or has water leakage issues.
Final Advice
Do not hesitate to ask hotel staff for help during your stay.
Simple communication is usually enough to solve most service-related requests in Chinese hotels.