Hotel check-in is the first step after arriving at your accommodation in China.
While many hotels have English-speaking staff, using simple Chinese phrases can make the process faster and more efficient.
This guide helps you handle common hotel check-in situations with ease.
🏨 I have a reservation.
Chinese: 我有预订。
Pinyin: wǒ yǒu yùdìng.
English: I have a reservation.
🔊 Play Audio
💬 Example:
A: I have a reservation under my name.
A: 我用自己名字做了预订。
B: Please show me your passport for verification.
B: 请出示您的护照核对信息。
💡 Tip:
Say this first when you arrive at the hotel front desk if you booked a room online in advance.
🏨 I would like to check in.
Chinese: 我想要办理入住。
Pinyin: wǒ xiǎng yào bànlǐ rùzhù.
English: I would like to check in.
🔊 Play Audio
💬 Example:
A: I would like to check in, I booked a double room.
A: 我想要办理入住，我订了一间双人房。
B: Okay, I will complete the registration for you right now.
B: 好的，我现在为您办理登记。
💡 Tip:
Standard opening sentence to start your hotel check-in process at reception.
🏨 Here is my passport.
Chinese: 这是我的护照。
Pinyin: zhè shì wǒ de hùzhào.
English: Here is my passport.
🔊 Play Audio
💬 Example:
A: Here is my passport, please help me register.
A: 这是我的护照，请帮我登记。
B: Thank you, wait a moment.
B: 谢谢，请稍等。
💡 Tip:
All hotels in China require foreign visitors to submit passports for identity registration.
🏨 How many nights is my stay?
Chinese: 我要住几晚？
Pinyin: wǒ yào zhù jǐ wǎn?
English: How many nights is my stay?
🔊 Play Audio
💬 Example:
A: How many nights is my stay according to the reservation?
A: 我的预订是住几晚？
B: Your reservation is for three nights.
B: 您的预订是三晚。
💡 Tip:
Use this to confirm your accommodation duration if you forget your booking length.
🏨 Is breakfast included?
Chinese: 包含早餐吗？
Pinyin: bāohán zǎocān ma?
English: Is breakfast included?
🔊 Play Audio
💬 Example:
A: Is breakfast included in the room price?
A: 房费里面包含早餐吗？
B: Yes, two free breakfast tickets are provided every morning.
B: 包含的，每天提供两张免费早餐券。
💡 Tip:
Confirm whether free breakfast service is covered in your room rate.
🏨 What time is breakfast?
Chinese: 早餐几点供应？
Pinyin: zǎocān jǐ diǎn gōngyìng?
English: What time is breakfast?
🔊 Play Audio
💬 Example:
A: What time is breakfast tomorrow morning?
A: 明天早上早餐几点供应？
B: Breakfast is from 7 a.m. to 9:30 a.m.
B: 早餐早上 7 点到 9 点半供应。
💡 Tip:
Ask this to avoid missing the hotel’s breakfast service hours.
🏨 What is the WiFi password?
Chinese: 无线网络密码是什么？
Pinyin: wúxiàn wǎngluò mìmǎ shì shénme?
English: What is the WiFi password?
🔊 Play Audio
💬 Example:
A: What is the WiFi password for my room?
A: 我房间的无线网络密码是什么？
B: The password is printed on your room card sleeve.
B: 密码印在您的房卡套上面。
💡 Tip:
Use this sentence to ask front desk staff for hotel internet access credentials.
🏨 Which floor is my room on?
Chinese: 我的房间在几楼？
Pinyin: wǒ de fángjiān zài jǐ lóu?
English: Which floor is my room on?
🔊 Play Audio
💬 Example:
A: Which floor is my room on?
A: 我的房间在几楼？
B: Your room is on the 12th floor, take the elevator on the left.
B: 您的房间在 12 楼，坐左边电梯。
💡 Tip:
Ask this after receiving your room number to find the correct elevator.
🏨 Can I have a room with a view?
Chinese: 可以给我一间观景房吗？
Pinyin: kěyǐ gěi wǒ yì jiān guānjǐng fáng ma?
English: Can I have a room with a view?
🔊 Play Audio
💬 Example:
A: Can I have a room with a view if available?
A: 如果有空房，可以给我一间观景房吗？
B: We have one sea view room left, I can upgrade you.
B: 我们还剩一间海景房，可以给您升级。
💡 Tip:
Request a room with nice scenery during check-in if you prefer better views.
🏨 Thank you.
Chinese: 谢谢。
Pinyin: xièxie.
English: Thank you.
🔊 Play Audio
💬 Example:
A: Here is your room card and breakfast voucher.
A: 这是您的房卡和早餐券。
B: Thank you.
B: 谢谢。
💡 Tip:
Basic polite phrase to show gratitude to hotel staff after receiving help.
Final Advice
Always prepare your passport and booking information before arriving at the hotel.
Clear communication and simple phrases are usually enough to complete check-in smoothly in most hotels in China.