Losing your passport or having problems with travel documents can be very stressful when traveling in China.
This page provides essential Chinese phrases to help you report a lost passport, ask for assistance, and handle visa or document-related issues.
Use these expressions when dealing with police, embassies, or hotel staff.
🛂 I lost my passport.
Chinese: 我的护照弄丢了。
Pinyin: wǒ de hùzhào nòng diū le.
English: I lost my passport.
🔊 Play Audio
💬 Example:
A: Excuse me, I lost my passport this afternoon.
A: 您好，我今天下午把护照弄丢了。
B: Please come with me to the police station to make a report.
B: 请跟我去派出所做报案登记。
💡 Tip:
Use this sentence to tell hotel staff, police or service personnel your passport is missing.
🛂 My passport was stolen.
Chinese: 我的护照被偷了。
Pinyin: wǒ de hùzhào bèi tōu le.
English: My passport was stolen.
🔊 Play Audio
💬 Example:
A: My passport was stolen when I was shopping.
A: 我逛街的时候护照被偷了。
B: Don’t worry, I will help you call the police right now.
B: 别着急，我马上帮您报警。
💡 Tip:
Say this when your passport was taken by thieves, you need to file a police report.
🛂 I need help with my passport.
Chinese: 我需要帮忙处理护照的事。
Pinyin: wǒ xūyào bāngmáng chǔlǐ hùzhào de shì.
English: I need help with my passport.
🔊 Play Audio
💬 Example:
A: I need help with my passport, it’s gone missing.
A: 我需要帮忙处理护照的事，护照不见了。
B: Let me guide you through the reporting process step by step.
B: 我一步步带您办理报失手续。
💡 Tip:
General phrase to ask staff for full assistance on lost/stolen passport procedures.
🛂 Where is the embassy?
Chinese: 大使馆在哪里？
Pinyin: dàshǐguǎn zài nǎlǐ?
English: Where is the embassy?
🔊 Play Audio
💬 Example:
A: Where is my country’s embassy in this city?
A: 我国驻本市的大使馆在哪里？
B: It’s in the downtown diplomatic district, you can take a taxi there.
B: 在市中心使馆区，您可以打车过去。
💡 Tip:
Ask this after getting a police report to find your national embassy for document replacement.
🛂 I need to report a lost document.
Chinese: 我要申报证件遗失。
Pinyin: wǒ yào shēnbào zhèngjiàn yíshī.
English: I need to report a lost document.
🔊 Play Audio
💬 Example:
A: I need to report a lost document, my passport is missing.
A: 我要申报证件遗失，我的护照丢了。
B: Fill out this form, then we will issue you a loss report certificate.
B: 填写这份表格，之后我们给您开具遗失报案证明。
💡 Tip:
Use this at police stations to officially register your missing passport or visa.
🛂 My visa is lost.
Chinese: 我的签证不见了。
Pinyin: wǒ de qiānzhèng bù jiàn le.
English: My visa is lost.
🔊 Play Audio
💬 Example:
A: My visa is lost together with my passport.
A: 我的签证和护照一起不见了。
B: After you get a new passport, you will reapply for a visa.
B: 等您补办新护照后，需要重新办理签证。
💡 Tip:
Tell police and embassy staff if your visa page inside the passport is also missing.
Final Advice
Your passport is your most important travel document.
Always keep it secure, and make digital or paper copies in case of emergencies.
Quick reporting and clear communication will help resolve most issues efficiently in China.